Does your library staff feel confident about serving people with all types of disabilities?

It’s an important topic for all staff to know about , and it can be difficult to keep everyone up to date.

To help with that, I’ve created an informative and enjoyable online tutorial that you staff can complete in a reasonable amount of time.

Part 1: Making Library Services Accessible

This part is for any library staff member. It will help your staff:

• Understand the different types of disabilities.
• Feel empathy for people with disabilities.
• Know why it’s important to make services accessible.
• Learn how to provide help effectively.

Part 2: Making Library Websites Accessible

This part is for library staff who are responsible for websites and online services. It will help your staff:

• Understand the WCAG principles.
• Become familiar with the top priority accessibility guidelines.
• Know how to use accessibility checkers and understand the results.
• Become familiar with specialized tools for making writing clear, captioning videos, choosing accessible color combinations, and more.
• Know how to learn more about specific accessibility topics.